EPM MyCare

EPM MyCare app provides a platform for Ebara customers and Service Partners to foster effective networking capability on their post-sales requirements.As a EBARA Customer, you can- Forward your After-sales Service request- Quickly make a service call or request- Identify a Service Partner near you, whereby you can expect prompt attention to your service request- Keep tab and be notified on the current progress of your request of service- Informed and interact with Ebara Service Partner or Service Technician/Engineer- Rate the service and provide feedback for improvementAs a Ebara Service Partner, you can- Interact with Ebara Service Team- Effective assigning of Service requests- Interface with the Customer – call, respond and updates on the requests- Be notified on all work done and communications with Service Tecnicians/Engineer- Addressing issues, monitor assigned/active issues to provide solutions to customer